Position Summary
L&M Office Furniture is seeking a highly motivated and client-focused Account Executive to grow our customer base and support existing accounts within the commercial furniture industry. This role focuses on developing new business opportunities and providing tailored, design-driven furniture solutions to clients across corporate offices, healthcare facilities, educational institutions, and other commercial spaces.
We’re looking for someone who enjoys building relationships, understands the consultative sales approach, and thrives in a fast-paced, solution-oriented environment.
Key Responsibilities
New Business Development
- Identify and engage prospective clients through outreach, networking, referrals, and local market research
- Schedule and lead client meetings, on-site visits, and product presentations to decision-makers including facility managers, architects, designers, and procurement leads
- Understand customer needs and budget constraints to recommend customized furniture solutions
- Prepare proposals, respond to RFPs, and support the sales process through to closing with internal team support
Client Relationship Management
- Serve as a key contact for your accounts, ensuring excellent customer service from initial consultation to post-installation follow-up
- Maintain consistent communication with clients to manage orders, address questions, and suggest new solutions as needs evolve
- Foster long-term relationships to drive repeat business and referrals
Collaboration & Reporting
- Coordinate with internal designers, project managers, and vendors to ensure accurate order processing and timely delivery
- Maintain accurate records of sales activity, client interactions, and opportunities using CRM software
- Stay up to date on furniture trends, product lines, and competitor offerings
Qualifications
- 2+ years of experience in outside sales or account management (experience in commercial furniture, interiors, or B2B services is a plus)
- Strong communication, negotiation, and relationship-building skills
- Ability to manage multiple projects, prioritize tasks, and meet deadlines independently
- Proficient in CRM platforms (e.g., Salesforce) and Microsoft Office; familiarity with design tools is a bonus
- Bachelor's degree in Business, Marketing, Interior Design, or related field preferred
- Valid driver’s license and access to reliable transportation
Preferred Attributes
- Interest or background in workplace design, space planning, or ergonomics
- Familiarity with sales territory management and forecasting
- Willingness to travel within a designated region
Benefits
- Competitive base salary with commission and bonus potential
- Health, dental, and vision insurance
- 401(k) plan
- Paid holidays and vacation time
- Professional development and training opportunities
- Mileage reimbursement
